Terms of Use of the www.newsouthperformance.com web site
NewSouth Performance LLC makes available for your use on this web site information and documents subject to the terms and conditions set forth in this document. By accessing this web site, you agree to the Terms of Use. NewSouth Performance LLC may change the terms of use any time. Please read this page carefully before using this web site.

Copyright
All site design, text, graphics, interfaces and the selection/arrangements thereof are copyright ©2001-2003 NewSouth Performance LLC. You may download, view, copy or print materials and graphics incorporated in the materials subject to the following: (1) you can use the materials only for personal, informational, internal, non-commercial purposes; (2) the copyright notice set forth on each page of this web site must appear on each downloaded or copied page of any materials; and (3) you cannot modify the materials in any way.

Trademarks
newsouthperformance.com, the NewSouth Performance logo, NoBuzz, PowerGasket, ColumnPod and TurboPod are trademarks of NewSouth Performance LLC. All other company, product, or service names references in this web site are used for identification purposes only and may be trademarks of their respective owners.

Links to Third Parties
This web site may contain hyperlinks to web sites controlled by parties other than NewSouth Performance LLC. NewSouth Performance LLC is not responsible for and does not endorse or accept responsibility for the contents or use of these web sites.

Disclaimers
The materials posted on this web site could include technical or other mistakes or inaccuracies. NewSouth Performance LLC disclaims all warranties and makes no representations regarding the quality, accuracy, completeness or suitability of the materials on this or any other web site, and disclaims any duty to keep this information current or accurate. In particular, NewSouth Performance LLC makes no representation or warranty that any customer or potential customer will achieve the same performance results that are reflected in any case study or success story or materials contained on this web site. NewSouth Performance LLC may change any information on this web site or any product or service described on this web site, including functionality or performance thereof, any time without notice.

Term and Conditions
All orders placed with NewSouth Performance LLC (phone, fax, mail, internet/web & email) constitute the acknowledgement and acceptance of all conditions listed below.

All parts shall remain the property of NewSouth Performance LLC until paid for in full. All orders shipped to a North Carolina Address must pay 7% North Carolina Sales Tax. In the event that an order placed on the web does not calculate sales tax and the order is being shipped to a North Carolina Address, NewSouth Performance LLC will calculate the sales tax when the order is processed. In most cases, the customer will be notified of the adjustment. All prices, materials, design, color, contents included with a product, and product specifications are subject to change without notice. Some product images may be shown with optional items that are sold separately.

NewSouth Performance reserves the right to change the method of shipping suited to the product(s) ordered and the destination of the package(s). All Credit Card Orders can only be shipped to a verified Billing Address. Credit Card Orders will not be shipped until all information are verified and matched. All other orders (Check, Money Order, & PayPal) will not be shipped until payment has been received in full. NewSouth Performance is not liable for lost or stolen shipments.

A 20% RESTOCKING FEE will be assessed on all Returned Item(s), Refused Shipments, and Canceled Orders that have been Shipped. Shipping Charges are NON-REFUNDABLE. All returned merchandise must be unused and in its original saleable packaging. Returned items will only be accepted if the items are returned to NewSouth Performance LLC within 14 Calendar Days of the Invoice Date.

Return for exchange or refund will be allowed only within 14 calendar days from the date of receipt. All authorized return merchandise must be unused and in its original saleable packaging. No return or exchange on merchandise that shows signs of having been installed, modified, mounted, scratched, or defaced will be allowed.

RETURN AUTHORIZATION NUMBER must be issued before any returns can be made. We will not accept any returns without this number. Please write the number clearly on the outside of your returning package and tag the item(s) inside with your name and R.A. Number. The Return Authorization Number does not imply a replacement or refund, but only that we will inspect the merchandise based on your claim. Returns must be sent freight prepaid and insured by you. A refund or exchange will not be considered until all relevant items, hardware, and accessories have been returned to NewSouth Performance LLC. Original shipping and handling charges are not refundable. All custom entry fees and duty associated with any return or exchanges will be charged to the customer. A photocopy of your invoice showing the invoice number must accompany your return along with a written explanation and a contact telephone number where we may be able to reach you. It is the responsibility of the customer/installer to verify the correctness of size and application of all parts before installation.

Shortage claims must be made within 5 working days of receipt date. All claims for damaged merchandise must be made with the shipping carrier. Do not use or install mechandise until inspected by shipping carrier. Please keep all shipping cartons and all packing materials for carrier inspection. NewSouth Performance LLC cannot initiate any claims with the carrier. A 20% handling fee will be assessed on all authorized returns. All special orders (personalized/specially fitted) items must be paid in full at the time of order. No cancellations, refunds, or exchanges on special order items or custom order items. Any refused shipments sent back to NewSouth Performance LLC does not constitute the right to a refund or credit. It is the customer's responsibility to make all arrangements with NewSouth Performance LLC for refused shipments. It is company policy to charge the customer all freight charges associated with the shipment and a 20% restocking fee on all products shipped.

Limitation of Liability
In no event will NewSouth Performance LLC be liable for any special, incidental, or consequential damages resulting from possession, use or malfunction of any NewSouth Performance product. We make no claims as to emission performance for street or highway use. Some equipment is not sold for street use in any state or country where state or federal regulations prohibit its use. Some items listed in the online catalog are intended for off road use only. NewSouth Performance LLC does not make any claims of street legal use of these products which are not intended for use on public roads. User assumes all costs and risks associated with these and all other items. All materials are provided "as is" without warranty or any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non infringement.

In no event will NewSouth Performance LLC be liable for any damage whatsoever (including without limitation damages relating to lost revenues or profits, lost data, work stoppage, computer failure or malfunction) resulting from or in any way related to the use of any materials posted on or made available at this web site or any other web site to which a link is provided or on which a link is provided to this web site, even if NewSouth Performance has been advised of the possibility of such damages and regardless of the legal theory on which such damages are based.

Warranty
No warranty whatsoever will be valid if the defect was caused by customers abuse, negligence, or mishandling. All merchandise sold by NewSouth Performance LLC is only subject to manufacturers warranty and conditions, if any, and is subject to submission to the manufacturer for inspection and approval for repair or replacement of merchandise. Customer, however, will be responsible for all shipping and handling fees. No labor or inconvenience may be included in any warranty claims. There is no warranty on lights, light bulbs, decals, electrical parts, and engine parts.